Sastech Detergent Manufacturing Company (“we,” “us,” “our,” or “the Company”) is committed to protecting the privacy of our customers and visitors to our website. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our website or purchasing our products, you consent to the terms outlined in this policy.

Information We Collect

We may collect and process the following types of personal information:

• Personal Identification Information: This includes your name, email address, phone number, and mailing address when you place an order or contact us.
• Payment Information: To process transactions, we collect payment details, which may include your credit/debit card information. (Note: Payment processing is handled by a secure third-party service provider, and we do not store your complete card details.)
• Technical Information: When you visit our website, we may collect information such as your IP address, browser type, and device information through cookies and similar tracking technologies.
• Usage Information: We may collect details of your interactions with our website, such as pages visited, time spent on pages, and other activity data.

How We Use Your Information

We use the collected information for the following purposes:

• To Process Orders: Your personal and payment information is used to fulfill your orders and to provide order status updates.
• To Improve Our Services: We use technical and usage data to enhance our website functionality and user experience.
• Customer Support: Your contact information is used to respond to inquiries, provide customer support, and address product-related concerns.
• Marketing: With your consent, we may send promotional materials, newsletters, and special offers regarding our products. You may opt out of marketing communications at any time.
• Legal and Security Purposes: We may use your information to detect and prevent fraudulent activities, ensure website security, and comply with legal obligations.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us recognize you and improve website functionality. You may set your browser to refuse cookies; however, some features of our website may not function properly without them.

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:

• Service Providers: We may share your data with third-party service providers who assist with payment processing, shipping, marketing, and website analytics. These providers are required to protect your information and use it solely for the services they provide.
• Legal Compliance: We may disclose your information to comply with legal obligations, respond to lawful requests by public authorities, or protect our rights and property.
• Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the new ownership, subject to continued protection under this Privacy Policy.

Data Security

We take data security seriously and implement reasonable measures to protect your personal information against unauthorized access, alteration, or disclosure. Despite our efforts, no security system is impenetrable, and we cannot guarantee the absolute security of your data.

Retention of Information

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When information is no longer needed, we securely delete or anonymize it.

Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal data we hold about you.
• Correction: You may request corrections to inaccurate or incomplete information.
• Deletion: Under certain conditions, you may request that we delete your personal information.
• Opt-Out of Marketing: You may unsubscribe from marketing communications by following the instructions included in our emails or by contacting us directly.
• Cookies: You may adjust your browser settings to limit or disable cookies.

To exercise these rights, please contact us at the information provided below.

Children’s Privacy

Our website and products are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete it.

Changes to Our Privacy Policy

We may update this Privacy Policy periodically. We encourage you to review it frequently for any changes. Continued use of our website or services after updates indicates acceptance of the modified policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at:

• Email: info@sastechco.com
• Phone: +973 39 0423 45
• Address:No 4& 9 . BUILDING 1977 .ROAD 1527.SALMAN INDUSTRIAL CITY .HIDD . BLOCK 115. KINGDOM OF BAHRAIN